Contact us

Prospective students

We’re here to answer all your questions about studying at JCU. Contact us to discuss courses, scholarships, applications or anything else you can think of.

I am interested in studying a degree at JCU

If you’re looking for detailed answers and resources, our Contact Form will point you in the right direction. Fill out the form and be matched with the university representative best situated to answer your specific questions.

I would like to live chat with a JCU International staff member

Get your questions answered in real time between the hours of 8am to 4pm AEST.


International team information for prospective students

Meet the JCU team at an event

JCU's international team attend and host a range of events for prospective international students. Engage with our experts for personalised advice on the international student experience. We may be at an event close to you.

Find out where you can meet our team in your country

Contact our international team directly

Barbara Butchart
Senior Regional Manager, Africa
Email: barbara.butchart@jcu.edu.au
Phone: +267 72303 200 (Whatsapp)

Oluwaseyi Areo
Regional Manager, West Africa
Email: oluwaseyi.areo@jcu.edu.au
Phone: +234 80352 20870

Shelley Wang
Senior Manager International Management/Senior Regional Manager Recruitment & Partnerships

Phone: +65 6709 3635

Erica Neo
Regional Manager Recruitment & Partnerships

Phone: +65 6709 3611

Emma Schwartz
Regional Manager, North America
Email: emma.schwartz1@jcu.edu.au

Komal Prabhu
Senior Regional Manager, South Asia
Email: komal.prabhu@jcu.edu.au
Phone: +91 97907 35980

Farah Menezes
Regional Manager, South Asia
Email: farah.menezes1@jcu.edu.au
Phone: +91 74004 55518

Jacky Leng      
Deputy Director, International Recruitment

Phone: +65 9145 7699

Andrew Lim
Regional Manager (Brunei, Indonesia, Malaysia and Philippines)

Phone: +65 8139 6745

Selena Le
Regional Manager (Cambodia, Laos, Myanmar, Thailand and Vietnam)

Phone: +65 9030 9579

Terence Lim
Regional Manager (Singapore)

Phone: +65 8182 5518

Jacky Leng      
Deputy Director, International Recruitment

Phone: +65 9145 7699

Luo Zhenzhen (Mindy)  
Regional Manager (Japan, Mongolia and South Korea)

Phone: +65 9752 5566

Elena Liang     
Senior Regional Manager Future Students

Phone: +86 186 1253 8662

Crystal Cao
Senior In Country Representative Future Students

Phone: +86 185 0692 6658

Beijing  Representative Office

Phone: +86 010-53519266

Connect with our Student Ambassadors

Graduate Research School enquiries

If you have a particular question about Higher Degree Research applications or selecting a research degree, please email the Graduate Research School directly.

Email: grs@jcu.edu.au

Study Abroad and Exchange enquiries

If you have a question about inbound study abroad opportunities or applications, please email the Global Experience Team.

Email: globalexperience@jcu.edu.au

Questions about inbound exchange programs should be directed to your home university’s international office or team.

Current students

The Student Centre is the first point of contact for all JCU General Student enquiries. The team can provide advice on enrolment, subjects, fees, support services, scholarships, exams and more.

Visit the Student Centre website
Email: enquiries@jcu.edu.au

Agents and Representatives enquiries

If you are a student looking to find a JCU authorised representative/agent

James Cook University works with authorised education agents around the world who assist students with course advice and application support. To find a JCU agent in your country, please visit the website.

Find a JCU agent website

For agent business enquiries

We establish partnerships with authorised representatives and education agents who share our vision of delivering quality services, experiences, and education to students.

If you are interested in becoming a JCU authorized agent, you can find out more information here.

Find out more information