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1. Student profile data

   https://www.jcu.edu.au/student-profiles

   Students from all across Australia, and the world study at JCU. The student profile data provides a snapshot of students who commenced their study in the previous year, across a range of undergraduate courses.

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2. Student Complaints Policy - Policy

   www.jcu.edu.au/policy/academic-governance/student-experience/student-complaint-management-policy-and-procedures

   Student Complaints Policy. This policy and its procedures promote and underpin JCU’s commitment to transparent, fair and timely resolution of student complaints. ... The University will:. a) not charge a fee;. b) promote the Student Complaints Policy

3. Student Complaints Procedure - Policy

   www.jcu.edu.au/policy/academic-governance/student-experience/student-complaints-procedure

   Staff must follow the processes set out within this Procedure when receiving, considering, investigating and determining a complaint made under the Student Complaints Policy. ... 11/06/2021. 02/07/2021. Procedure established to support reviewed and

4. Remote Working Procedure - Policy

   www.jcu.edu.au/policy/university-management/human-resources/remote-working-procedure

   Where a request for flexibility includes a request to work remotely, then the Remote Working Arrangements Policy and this Procedure apply. ... the Resolving Workplace Grievances and Complaints Procedure.

5. Learning, Teaching and Assessment Procedures effective from 1/1/2022…

   www.jcu.edu.au/policy/academic-governance/learning-and-teaching/learning-teaching-and-assessment-procedures

   These procedures support Core Principle 1 of the Learning, Teaching and Assessment Policy, which states: Students’ success is built on their whole-of-university experience. ... g) Special Circumstances in accordance with the Student Special

6. Bullying, Discrimination and Harassment Complaint Procedure for Staff …

   www.jcu.edu.au/policy/corporate-governance/culture/discrimination-bullying-and-harassment-complaint-procedure-for-staff-and-affiliates

   students camps. inter-University events. parties and other social functions. Students who wish to make a Complaint regarding bullying, discrimination, or harassment are to refer to the Student Complaint Management Policy ... b) provide information about

7. Complaint and Conduct Decisions Appeal Procedure

   www.jcu.edu.au/policy/academic-governance/student-experience/complaint-and-conduct-decisions-appeal-procedure

   Complaint and Conduct Decisions Appeal Procedure (effective from 01/01/2023). This Procedure supports James Cook University’s (“the University”) Student Review and Appeals Policy (Policy) and details the process for ... Decisions). Unless stated

8. Student Review and Appeals Policy (effective from 01/01/2023) -…

   www.jcu.edu.au/policy/academic-governance/student-experience/student-appeals-policy

   a. decisions concerning student complaints, misconduct, suitability to continue in a course and other decisions related to student conduct or their experience at the University (Complaint and Conduct Decisions);. ... 1.3 Students and staff should adhere

9. Remote Working Procedure - Policy

   www.jcu.edu.au/policy/other/procedures/hse-procedures/remote-working-procedure

   Where a request for flexibility includes a request to work remotely, then the Remote Working Arrangements Policy and this Procedure apply. ... the Resolving Workplace Grievances and Complaints Procedure.

10. Feedback and complaints

    www.jcu.edu.au/students/feedback-and-complaints

    Current Students Feedback and complaints. James Cook University is committed to having contemporary complaint handling practices that respond to complaints in a positive way. ... Complaints. As a JCU student, you have the right to express concern about

11. Bullying, Discrimination, Harassment, and Sexual Misconduct Policy -…

    www.jcu.edu.au/policy/corporate-governance/culture/bullying-discrimination-harassment-and-sexual-misconduct-policy-and-procedure

    Complaint. Complaint means:. in relation to allegations of Bullying, Discrimination, or Harassment, a complaint pursuant to the Student Complaints Policy (for a Student), the Bullying, Discrimination and Harassment Complaint Procedure for